To change your email address: Sign in to your account. To change audio settings in Skype for iPhone and iPad: Tap your profile picture. If you forgot your password, it will give you the option to reset it. If you think this is the case, contact Microsoft. We'll take you through the process of changing your password. You can change an email address in your profile if you no longer use it. If after going through all of these steps you receive a message saying that this Microsoft account doesn't exist it may have been removed if the account has been inactive for longer than 60 days.
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